Last updated: June 2026
Global Air Supplies Ltd trading as House & Garden Nutrients UK (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
We are the data controller responsible for your personal information and process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.
Our Contact Details
Global Air Supplies Ltd trading as House & Garden Nutrients UK
Unit 36 Meadows Road
Brookfields Park
Manvers
Rotherham
South Yorkshire
S63 5DJ
Telephone: 01226 748613
Email: sarah.moore@globalairsupplies.co.uk
The Personal Information We Collect
Depending on how you use our website, we may collect and process the following personal information.
Identity Data
This may include:
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Name
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Job title
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Company name (where applicable)
Contact Data
This may include:
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Email address
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Telephone number
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Postal address
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Business address (where supplied)
Enquiry Data
Information you provide when you:
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Contact us using our website
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Contact us by email
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Telephone us
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Submit retailer enquiries
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Submit retailer applications
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Request information
Marketing & Communications Data
This includes:
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Your marketing preferences
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Newsletter subscriptions
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Your communication preferences
Technical Data
This may include:
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IP address
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Browser type and version
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Device type
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Operating system
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Time zone
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Website usage information
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Referring website
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Cookie identifiers
Usage Data
This may include information regarding:
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Pages visited
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Time spent on pages
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Navigation around our website
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Clicks and interactions
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Downloads
Aggregated Data
We may create anonymous statistical information from website usage.
This information cannot identify you personally and is used to improve our website and services.
We do not collect special category personal data such as information relating to:
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Race or ethnicity
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Religious beliefs
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Political opinions
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Trade union membership
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Health information
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Genetic or biometric data
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Sexual orientation
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Criminal convictions
How We Collect Your Information
We collect information in several ways.
Information You Provide
You may provide personal information when you:
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Complete our contact form
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Submit a retailer enquiry
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Apply to become a retailer
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Subscribe to our newsletter
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Contact us by telephone
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Contact us by email
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Contact us via social media
Automatically Collected Information
When you visit our website we automatically collect certain technical information using:
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Cookies
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Server logs
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Google Analytics
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Similar technologies
This information helps us understand how visitors use our website and allows us to improve its performance.
Information From Third Parties
We may receive information from trusted service providers including:
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Google Analytics
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Google reCAPTCHA
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Mailchimp
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CookieYes
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Krystal Hosting
How We Use Your Information
We process your personal information only where we have a lawful basis for doing so.
We may use your information to:
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Respond to your enquiries
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Provide information you request
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Process retailer enquiries
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Communicate with you
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Improve our products and services
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Improve our website
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Prevent fraud and abuse
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Monitor website performance
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Comply with legal obligations
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Send marketing communications where you have consented
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Maintain internal business records
Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
Consent
Where you have agreed to receive marketing communications or accepted optional cookies.
Legitimate Interests
Where processing is necessary for the legitimate interests of our business, provided your rights do not override those interests.
Examples include:
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Responding to enquiries
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Improving our website
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Maintaining website security
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Preventing fraud
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Analysing website performance
Legal Obligation
Where processing is necessary to comply with legal or regulatory requirements.
Contract
Where processing is necessary before entering into or performing a contract.
Marketing Communications
If you subscribe to receive marketing communications, we may send information relating to:
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New products
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Promotions
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News
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Events
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Company updates
We use Mailchimp to manage our email marketing.
You may unsubscribe at any time by:
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Clicking the unsubscribe link contained within any email
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Contacting us directly
Unsubscribing will not affect service-related communications.
Cookies
Our website uses cookies to improve your browsing experience.
Some cookies are essential for the operation of the website and cannot be disabled.
Other cookies help us:
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Understand website usage
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Improve performance
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Measure marketing effectiveness
We use CookieYes to manage cookie consent.
Optional cookies are only activated once you have provided consent.
You may change or withdraw your consent at any time using the Cookie Settings available on our website.
Google Analytics
We use Google Analytics 4 to understand how visitors use our website.
Information collected may include:
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Device type
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Browser
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Approximate location
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Pages viewed
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Time spent on pages
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Traffic sources
This information is used only to improve our website and services.
Where appropriate, analytics operates subject to your cookie consent preferences.
Google reCAPTCHA
Our forms are protected using Google reCAPTCHA.
This service helps prevent spam and automated abuse.
Google may collect technical information including:
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IP address
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Browser information
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Mouse movements
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Device characteristics
This processing is subject to Google’s own Privacy Policy and Terms of Service.
Sharing Your Information
We may share personal information where necessary with trusted third parties including:
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Website hosting providers
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Website developers
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IT support providers
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Google Analytics
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Google reCAPTCHA
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Mailchimp
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CookieYes
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Professional advisers
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Regulatory authorities
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Law enforcement where legally required
We never sell your personal information.
International Transfers
Some of our third-party providers may process personal information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
These safeguards may include:
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UK International Data Transfer Agreement
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UK Addendum to Standard Contractual Clauses
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Adequacy Regulations
Data Security
We have implemented appropriate technical and organisational measures designed to protect your personal information.
These include:
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SSL encryption
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Secure hosting
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Restricted staff access
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Password protection
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Security monitoring
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Software updates
While we take appropriate steps to protect your information, no internet transmission can ever be guaranteed to be completely secure.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
Typical retention periods include:
Contact enquiries
Up to 24 months.
Marketing subscriptions
Until you unsubscribe or withdraw consent.
Analytics data
In accordance with Google Analytics retention settings.
Cookie preferences
As configured within CookieYes.
Where required by law, we may retain information for longer to satisfy legal, accounting or regulatory obligations.
Your Rights
Under UK data protection law you have the following rights.
Right of Access
You may request a copy of the personal information we hold about you.
Right to Rectification
You may ask us to correct inaccurate or incomplete information.
Right to Erasure
You may request deletion of your personal information in certain circumstances.
Right to Restrict Processing
You may ask us to restrict how your personal information is processed.
Right to Object
You may object to processing based upon legitimate interests.
Right to Data Portability
Where applicable, you may request a copy of your information in a machine-readable format.
Right to Withdraw Consent
Where processing relies upon consent, you may withdraw that consent at any time.
Right to Lodge a Complaint
You have the right to complain if you believe your personal information has been processed unlawfully.
Automated Decision Making
We do not use your personal information for solely automated decision-making or profiling that produces legal or similarly significant effects.
Children’s Privacy
Our website is intended for business users and adults.
We do not knowingly collect personal information from children under the age of 16.
If we become aware that we have collected information from a child without appropriate consent, we will delete it as soon as reasonably practicable.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact us.
Global Air Supplies Ltd trading as House & Garden Nutrients UK
Unit 36 Meadows Road
Brookfields Park
Manvers
Rotherham
South Yorkshire
S63 5DJ
Telephone: 01226 748613
Email: sarah.moore@globalairsupplies.co.uk
How to Complain
If you have any concerns regarding our use of your personal information, please contact us in the first instance using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk